I have long been a JetBlue fan. They have delivered good service with comfortable seating, rows with extra legroom and one of the best entertainment systems providing domestic US travel and routes to some Caribbean destinations. I was one of their greatest defenders in trying to explain why their system melted down in the midst of a snowstorm in February, 2007 which was the result of being an independent carrier with no alliance partners to jump in with planes to fill in the void created by snowed-in and snowed-out planes, a situation not due to any negligence on their part but resulting from their independent status.
Overall, JetBlue has become known for its superior service at very affordable rates while providing comfortable passage for travelers. And, more than that, every JetBlue flight I have ever taken has been populated with happy, smiling, warm, friendly employees which is not something passengers find in abundance among airline employees, in general.
All of the above makes it out of sync for not one, but two, JetBlue in-flight employees to lose their cool onboard the aircraft. The first incident happened, according to Travel Weekly, the national newspaper of the travel industry, on August 4, 2010, when a JetBlue pilot announced to passengers in his pre-flight announcement from New York’s Kennedy Airport to Las Vegas that, “Vegas is funded by losers. Take that any way you want.”
The JetBlue pilot went on to say, according to the Travel Weekly report published in their August 9th edition, “It’s always interesting to see the difference between passengers on their way to Vegas and on their way back.” He went on to give a summary of how he spends his time in Sin City by going to the gym and getting some sleep. That pilot deserves the Party Pooper Award of the year! Does he also put coal in Christmas stockings?
While the JetBlue pilot’s remarks shed some rain on the parade of passengers on their way to Vegas, his actions certainly did not endanger anyone and just maybe he planted some seeds of moderation in the minds of some who might have over-indulged in casinos or bars or worse were it not for his well-intentioned but unwelcome moralizing. All in all, no real harm done here other than bursting a few happy bubbles for the moment!
And then there’s Steven Slater. He is clearly a special case.
Interestingly, I have actually flown on JetBlue with Steven Slater on board! I remember him, like most other JetBlue in-flight staff, as being friendly and enthusiastic in his approach to caring for passengers. His last act as a JetBlue flight attendant appears to be the sequel to the film in which a main character opened a window and yelled, “I’ve had enough and I’m not taking anymore!” Opening an exit door, deploying a landing slide, grabbing two beers and sliding down the chute in what seems to be acting out an instant replay in real time of a fantasy he appears to have imagined for some time has the flair and panache of a Zorro-like character. Nonetheless, it’s dangerous to elevate this kind of behavior to heroism or a vote for all people who are having a really bad day especially in an environment where passengers have been denied boarding, removed from planes, even arrested for simply stating their rights as it relates to air travel because an airline employee has decided that they are ‘behaving badly.’ The bigger question relates to the ‘what-ifs’ of what would have happen if rage and enthusiasm took control of an in-flight employee while high above the clouds. . .the plane that is!
While you can credit Steven Slater with knowing how to make a grand exit that rivals a scene in an Animal House film, you have to recognize that this kind ’bad boy’ behavior leaves questions as to Slater’s potential to exercise bad judgment at 35,000 feet where opening a door or any other non-scripted inappropriate activity could put all passengers and crew lives in danger.

Radio's premier travel expert, Stephanie Abrams, takes her shows on the road with Amtrak's AutoTrain. It's a great way to combine a road trip with train travel.
I’ve heard rumors that Slater would like his job back. Personally, I think, more than going back to work, Slater needs a stress-busting vacation. I’d just as soon see him take a road trip or travel with Amtrak rather than board a flight where he might find that being a passenger can sometimes be as unpleasant as being a flight attendant! With his expert knowledge of how to open doors and deploy chutes, I’d just as soon not have him on board as a passenger either! But there’s no question in my mind that a pampering resort, sitting under a palm tree with the beer that he clearly enjoys in his hand and the calming effects of a watching the surf splash ashore just might exactly what he needs to get it all together again! At some point, when Slater is ready to assume full-time employment, if he hasn’t become a media or entertainment industry icon, which is very possible, he probably shouldn’t be responsible for holding the key to any hotlines or red buttons that trigger anything related to public safety or endangerment. He might, however, make a really great customer service representative since he clearly understands the frustration that results from being treated badly! And now that he’s a celebrity, who wouldn’t want to talk with him about the problems they’re having!
In fact, as Stephanie Abrams Travel Fairy Godmother, I’d like to provide Steven Slater with a breakaway somewhere lovely where he can find himself and get relaxed and centered once again. So contact me, Steven, and we’ll get you squared away at a lovely place not too far from home but far enough away to feel like you slid down the escape chute into paradise!
All of the above makes it out of sync for not one, but two, JetBlue in-flight employees to lose their cool onboard the aircraft. The first incident happened, according to Travel Weekly, the national newspaper of the travel industry, on August 4, 2010, when a JetBLue pilot announced to passengers in his pre-flight announcement from New York’s Kennedy Airport to Las Vegas that, “Vegas is funded by losers. Take that any way you want.”
The JetBlue pilot went on to say, according to the Travel Weekly report published in their August 9th edition, “It’s always interesting to see the difference between passengers on their way to Vegas and on their way back.” He went on to give a summary of how he spends his time in Sin City by going to the gym and getting some sleep. That pilot deserves the Party Pooper Award of the year! Does he also put coal in Christmas stockings?
While the JetBlue pilot’s remarks shed some rain on the parade of passengers on their way to Vegas, his actions certainly did not endanger anyone and just maybe he planted some seeds of moderation in the minds of some who might have over-indulged in casinos or bars or worse were it not for his well-intentioned but unwelcomed moralizing. All in all, no real harm done here other than bursting a few happy bubbles for the moment!
And then there ’s Steven Slater. He is clearly a special case.
Interestingly, I have actually flown on JetBlue with Steven Slater on board! I remember him, like most other JetBlue in-flight staff, as being friendly and enthusiastic in his approach to caring for passengers. His last act as a JetBlue flight attendant appears to be the sequel to the film in which a main character opened a window and yelled, “I’ve had enough and I’m not taking anymore!”
While you can credit Steven Slater with knowing how to make a grand exit that rivals a scene in an Animal House film, you have to recognize that this kind ‘bad boy’ behavior leaves questions as to Slater’s potential to exercise bad judgment at 35,000 feet where opening a door or any other non-scripted activity could put all passengers and crew lives in danger.
I’ve heard rumors that Slater would like his job back. Personally, I think, more than going back to work, Slater needs a stress-busting vacation. I’d just as soon see him take a road trip rather than board a flight where he might find that being a passenger can sometimes be as unpleasant as being a flight attendant! With his expert knowledge of how to open doors and deploy chutes, I’d just as soon not have him on board as a passenger either! But there’s no question in my mind that a pampering resort, sitting under a palm tree with the beer that he clearly enjoys in his hand and the calming effects of a watching the surf splash ashore just might exactly what he needs to get it all together again!
In fact, as Stephanie Abrams Travel Fairy Godmother, I’d like to provide Steven Slater with a breakaway somewhere lovely where he can find himself and get relaxed and centered once again. So contact me, Steven, and we’ll get you squared away at a lovely place not too far from home but far enough away to feel like you slid down the escape chute into paradise!